Tools
Utilities and tools to help you build better products.
NPS calculator
Turn raw survey scores into a Net Promoter Score, with the promoter, passive, and detractor split.
CSAT calculator
Work out the customer satisfaction score for one interaction, plus the average rating behind it.
CES calculator
Average a 1 to 7 effort scale into a Customer Effort Score and see where the friction sits.
PMF survey calculator
Score the product market fit survey and see how you sit against the 40 percent threshold.